Shipping Policy – Techmediashop | Combishop
Delivery area
Combishop delivers products throughout Europe from various suppliers (dropshipping), but no so-called grey imports from China.
the following always apply
For delivery outside the Netherlands, please contact us for custom solutions.
Postage costs
Shipping costs are clearly displayed during checkout.
These depend on the supplier, size, weight, and type of transport.
If the products you ordered come from different suppliers, shipping costs may be charged multiple times.
However, only the total amount of the shipping costs is indicated, and if delivery takes place from multiple suppliers, the category(ies) are also indicated.
For larger orders or complete systems, special transport may apply.
Delivery time
We strive to process orders as quickly as possible.
The average delivery time is
Security & Access category products: 1 to 5 working days, depending on supplier product type, stock status, and logistics planning.
Products category TV / Radio / Recreation: 1 to 3 working days, depending on supplier product type, stock status, and logistics planning
Energy & Storage category products: 2 to 10 working days, depending on supplier product type, stock status, and logistics planning
Products category Heating & Cooling: 2 to 10 working days, depending on supplier product type, stock status, and logistics planning.
For specialized products, larger systems, or pallet shipments, the delivery time may vary. In that case, we will always contact you in advance.
Home delivery
Delivery will take place at the address you provided.
Large and heavy products such as home batteries, inverters, and complete systems are delivered via pallet transport or special transport.
The driver delivers to the first door on the ground floor, unless otherwise agreed.
Pick up by appointment
Collection is possible by appointment only. And because we source the products directly from our suppliers (Combishop holds no stock except for a small number of items), we also charge shipping costs for collection, unless otherwise agreed.
After placing your order, we will contact you to schedule a suitable pick-up time.
Check upon receipt
We advise you to check the delivery immediately upon receipt for damage or inaccuracies.
Always have the delivery driver note any damage on the consignment note and/or delivery receipt.
and take photos
Please report any discrepancies within 24 hours via email.
Questions about delivery
Do you have questions about delivery time, transport, or pickup?
Feel free to contact us via:
Email: icontact@combishop.nl
We are happy to think along with you.